Tpower3 is fully committed to protecting the privacy and personal data of every Malaysian player. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy is published by tpower3 and applies to all users of the tpower3 platform, including the tpower3.ws website and our mobile application. It outlines tpower3's commitment to personal data protection and explains your rights as a registered tpower3 player in Malaysia.
Tpower3 acts as the data controller responsible for all personal data collected through our platform. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how personal data is collected, used, disclosed, and stored.
By registering and using the tpower3 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the tpower3 platform and contact us to request account deletion.
Tpower3 only collects personal data necessary to provide and improve our services. The data collected can be grouped into several categories:
| Data Category | Type of Information | Requirement |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number, gender | Mandatory – Identity verification & KYC |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory – Account communications |
| Financial Data | E-wallet information (Touch 'n Go, GrabPay, DuitNow, ShopeePay, Boost), Malaysian bank account numbers (FPX) | Mandatory – Deposit & withdrawal processing |
| Game Data | Betting history, winnings, losses, game preferences | Mandatory – Service operations |
| Technical Data | IP address, browser type, device type, operating system, access logs | Automatic – Security & improvement |
| Preference Data | Language preferences, account settings, player feedback | Optional – User experience |
Tpower3 does not collect sensitive data such as health information, political affiliations, or religious beliefs unless you voluntarily disclose such information through our support channels.
Tpower3 uses your personal data solely for legitimate purposes directly related to the provision of our platform services. The following are the primary purposes for which your data is used:
Tpower3 does not sell, rent, or trade players' personal data to any third party for marketing purposes. Your data is only shared under the following limited circumstances:
All third-party service providers with access to tpower3 player data are required to comply with strict privacy policies and are prohibited from using that data for any purpose other than providing services to tpower3.
Tpower3 continually invests in the latest security technologies and procedures to protect players' personal data from unauthorised access, loss, alteration, or disclosure.
Security measures implemented by tpower3 include:
Tpower3 retains players' personal data only for as long as necessary to fulfil the original purpose of collection, or as required under Malaysian law.
Once the retention period expires, tpower3 will delete or de-identify your personal data from all our systems in a secure and irreversible manner.
As a registered tpower3 player in Malaysia, you have the following rights under Malaysia's PDPA 2010 with respect to your personal data:
To exercise any of the rights above, contact the tpower3 privacy team by email at privacy@tpower3.ws. We will process your request within 30 days in compliance with Malaysia's PDPA 2010.
Tpower3 uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings or the cookie settings within the tpower3 platform. However, disabling essential cookies may affect the platform's functionality.
As a technology platform, tpower3 may need to store or process data on servers located outside Malaysia in certain circumstances, such as for data backup or cloud service provision. Where international data transfers occur, tpower3 ensures:
Tpower3 prioritises storing data within Malaysia wherever feasible and only transfers data overseas when necessary to deliver a better experience for players.
The tpower3 platform may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and tpower3 is not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website you visit via links from tpower3.
Tpower3 is a platform intended solely for individuals aged 18 and above. tpower3 does not knowingly collect or process personal data from individuals under the age of 18.
Should tpower3 discover that personal data of a minor has been collected without proper age verification, we will immediately take the following steps:
Parents and guardians who discover that their child has registered an account on tpower3 are urged to contact us immediately at support@tpower3.ws for prompt action.
Tpower3 reserves the right to amend this Privacy Policy at any time to reflect changes in Malaysian law, technology, or our business practices. Any amendments will be indicated by an updated "Last Revised" date at the top of this page.
For significant amendments that affect how we use your personal data, tpower3 will notify you via:
Your continued use of the tpower3 platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy. If you do not agree, you may close your account and request data deletion.
If you have any questions, concerns, or wish to exercise your PDPA rights in relation to tpower3's Privacy Policy, please contact our Data Protection Officer (DPO):
You also have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you are dissatisfied with how tpower3 has handled your personal data, although we encourage you to contact us first so that we may resolve the matter directly.
Tpower3's Privacy Commitment
Data protection is not merely a legal obligation — it is tpower3's moral responsibility to every player
Every piece of data you submit to tpower3 – from login credentials to Touch 'n Go and DuitNow payment details – is encrypted using the same 256-bit SSL technology employed by Malaysia's major banks.
Tpower3 is fully compliant with Malaysia's Personal Data Protection Act 2010. We have appointed a dedicated Data Protection Officer to ensure all data practices adhere to local law.
Tpower3 has never and will never sell or share players' personal data with third parties for marketing purposes. Your data belongs to you — tpower3 holds it only with your consent.
Tpower3 players have full control over their data — access, edit, download, or request deletion of your personal data at any time through your account settings or by contacting our privacy team.
Tpower3 only collects data that is strictly necessary to provide its services. We do not request irrelevant information and always inform you why each piece of data is needed.
All privacy enquiries and complaints are addressed within 2 hours (general support) or 30 days (formal PDPA rights requests). The tpower3 privacy team is available in Bahasa Melayu 24/7.
Now you know just how seriously tpower3 takes your privacy. Join over 500,000 Malaysian players who play with full confidence on the most trusted platform!